FAQ
1. What is this community about?
This community is focused on building an accounting software tailored to real-world needs. We invite accountants to join, test the software, and provide valuable feedback to enhance its usability and functionaliy.
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2. Who can join the community?
Accountants, bookkeepers, finance professionals, and anyone with expertise in accounting who wants to contribute feedback and suggestions for improving the software.
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3. How can I start contributing?
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Sign up for a trial version of the software.
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Use the software in real-world scenarios and document any challenges or suggestions.
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Provide feedback through our dedicated channels.
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Participate in discussions and brainstorming sessions with developers.
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4. Do I need technical knowledge to participate?
No technical knowledge is required! Your expertise as an accountant is what matters. Simply use the software and provide feedback based on your professional experience.
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5. How do I report issues or suggest improvements?
Use our feedback form, or email support to report any usability concerns, missing features, or suggestions for improvement.
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6. Will my feedback be considered?
Absolutely! Our goal is to develop software that truly meets accounting professionals' needs. We prioritize feedback from real users like you.
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7. Is there any training provided on how to use the software?
Yes, we provide user guides, webinars, and Q&A sessions to help you navigate the software and utilize its features effectively.
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8. How do I stay updated on new features and improvements?
We regularly update our community through e-mail.
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9. Can I request specific features for my industry or workflow?
Yes! We welcome feature requests that cater to various industries. Let us know what would make your accounting workflow smoother.
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10. Is the software free to use?
We offer a free trial version for testing purposes and free access to bookkeeping function for live for community members, who hep us in the process.
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11. Can I invite colleagues to test the software?
Definitely! The more accountants using and testing the software, the better feedback we can gather to make meaningful improvements.
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12. Who do I contact for additional support?
You can reach out to our support team through our contact page or LinkedIn profile.